Dedicated Customer Care
We Are At Your Service
Whether you require bespoke dimensions, material consultations, or order tracking assistance, our atelier team responds promptly.
Email Concierge
For order inquiries, design consultations, and return requests.
support@ihsanrugs.com
Live Client Support
Real-time advice from our rug curators (9:00 AM – 9:00 PM EST).
concierge@ihsanrugs.com
Dispatch Window
Monday through Saturday. Same-day inspection for ready-to-ship rugs.
3-5 Day Air Courier